William H.
Sabers
1102 City Springs Rd. #106
w_sabers@hotmail.com
Professional
Network Engineer with proven experience in QA testing, system integration,
implementation and advanced network solutions, in voice and data networks. Highly skilled in administration,
troubleshooting, root cause analysis, and network design, development and
deployment. Focused on finding
challenge and intellectual growth while supporting company objectives.
SKILLS SUMMARY
+
Excellent skills in administration and management.
+ Intimate knowledge of network design, integration, and security issues.
+ Experience with Novell, Linux, VXWorks, Windows, WindowsNT, Windows2000 and
XP OS’s
+ Strong oral and written communication skills; polished presentation skills.
+ In-depth knowledge
of Cisco routers, switches and security devices.
PROFESSIONAL EXPERIENCE
Dell Computers – Round Rock,
TX 2002
– 2004
Responsible to troubleshoot anomalies with Dell computers with customers via telephone. Provide Customer Service and support to customers on a case by case basis.
·
Support
Microsoft operating systems, Windows98, Windows NT 4.0, Windows 2000, and Windows XP
· Provide support for computer peripherals and 3rd party hardware and software
Motorola, Inc. - Austin, TX 2000
– 2001
Sr. Systems Engineer
·
Supported
and managed NT 4.0 and Win2000 Servers, and Workstations and various Linux
installations. Installed and maintained
Active Directory, DHCP, DNS, SMS and Proxy services.
·
Maintained
LAN/WAN connectivity and Security systems including firewall, VPN, proxies,
routers and T-1’s.
·
Maintained,
debugged, and installed routers and switches from Broadcom, Cisco, Nortel, and
Intel. Worked intimately with Cisco IOS
and VXWorks.
·
Installed
and operated many types of test equipment including, Netcom Systems, Ganymede
Chariot, WWG, Network Associates and Simplesoft hardware and software.
·
Wrote
and executed test plans for the Motorola PXP series platforms.
·
Installed,
operated and maintained HPOpenview, MRTG and CiscoWorks network management
platforms.
·
Installed
and maintained OS maintenance for users including MS update, and Norton AV and
Firewall controls
Support the complete networking environment. Including Token-ring and Ethernet LANs, to T1’s, and DS-3WAN connections.
·
Administered
and installed Novell servers, and Windows workstations and servers. Installed and maintained MS SNA, Exchange,
DHCP, DNS and Active Directory structure.
·
Programmed
and debugged problems with switches, routers (primarily Cisco), and terminal
servers of various makes via CLI or CiscoWorks2000 and Spectrum software.
·
Remotely
administered and maintained network printers via HP Jetdirect or Openview
·
Installed
hardware at remote sites and worked with ISP to establish connectivity.
·
Installed
and maintained fiber-optic and copper cabling throughout the campus.
·
Worked
with various Email programs ranging from MSMail, Microsoft Exchange, and
LotusNotes 5.0.
·
Operated
and maintained Spectrum, MRTG and CiscoWorks network management
servers/clients.
·
Created,
administered and implemented Imaging process using Norton Ghost 6.
Gateway 2000 - North Sioux City, SD 1994
- 1997
Corporate Employee
Development Specialist 1995 - 1996
Instruct Gateway Customer
Support personnel on Gateway 2000 Products and Policies.
·
Developed
of New Product Introduction course material for Gateway Customer Service
Personnel.
·
Tested
and troubleshot Gateway 2000 Products with Gateway software and hardware.
·
Reviewed
and recommended Gateway 2000 End User Documentation prior to production.
Customer Support Technician 1994
& 1997
·
Responsible
for troubleshooting anomalies with computer hardware and software, and worked
with various operating systems to include: MS-DOS, Windows, Novell and Linux on
Gateway 2000 systems.
·
Coordinated professors’ classroom activities and
lectures; proctored tests, assigned grades, and organized study groups for
Political Science 101 classes.
Instructed classes ranging from 30 to 250 students.
·
Operated and assisted in all areas of a
family-owned retail / wholesale petroleum products operation.
Dell Certified
Systems Engineer
Comptia
Network + Certification
Comptia
Server+ Certification
Comptia
A+ Certification
Microsoft
Certified Professional
Certified
Fiber-optics Installer - Light Brigade Training
Global
Knowledge Group Training Netcom Systems Training
Introduction to Cisco Router Configuration Testing Layer 2 Devices and Networks
Advanced Cisco Router Configuration Testing Layer 3 Devices and
Networks
Managing Cisco Network Security
ATM Essentials
ATM Internetworking
Lotus
Notes Administration I
EDUCATION
Masters in Public Administration
Management
of Information Services and Personnel Administration
University
of South Dakota
Bachelor of Science Political Science
and Criminal Justice
University
of South Dakota